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MANAGEMENT
Your  Account:
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MANAGEMENT
Educational Opportunity Program

EOP Appointments

To ensure continuity of services, the Educational Opportunity Program (EOP) has transitioned into remote and in-person counseling and peer mentoring sessions.
 
Please be sure to read the "Prior to your Appointment" instructions before your  appointment.
 
Important Updates
  • We will be resuming EOP Contact requirements, per your EOP Student Contract. 
  • Drop-Ins are NOT intended to complete your first contact. 
  • Please note that we will not be offering appointments on the appointment scheduler during EOP Drop-In periods.

Prior to your Appointment

In-Person Appointment:

  1. Locate the EOP Office: Administrative Building 4100.
  2. Ensure you have your digital student ID.

Virtual Appointment:

  1. Go to office365.csusm.edu
  2. Student log-in: username@csusm.edu without the "cougars" part of the email 
  3. Click on Microsoft Teams
  4. Download the desktop (computer) Teams App
    • Teams App can be downloaded through the download App button at the bottom left of your Teams screen.
    • Downloading the Microsoft Teams App is free on iOS and Android devices.

Day of Appointment

In-Person Appointment:

  • REQUIRED: You must sign-in at the Front Desk with your student ID. 
    • This ensures you receive credit for this contact.
  • Students will be considered a no-show if you do not arrive within 10 minutes of your appointment. 
  • Wait for your EOP Retention Counselor to come out and call your name.
  • After your appointment, SIGN OUT at the Front Desk.

Virtual Appointment:

  • Your counselor/mentor will connect with you on Teams at the time of your appointment please be ready at the time of your appointment.
  • Students will be considered a no-show if there is no response after 10 minutes of staff attempting to reach out.
  • Guests may not accompany a student into their advising appointment (including teleconference appointments) without a FERPA Release [Family Educational Rights and Privacy Act]

 Appointment Information

  • EOP offers counseling appointments to EOP students only.
  • Appointments can be scheduled online and in-person.
  • Appointment availability can be viewed up to 14 days in advance and scheduled 24 hours in advance.
  • Students are assigned to EOP counselors according to students' last name.
  • Peer Mentor appointment sessions are reserved for First-Year Freshman only.
  • Appointment sessions are 30 minutes in length.
  • When you schedule an appointment, you will receive an immediate confirmation email. Please review the information for accuracy.
  • Students may cancel appointment prior to appointment session by logging into "Appointment Scheduler".
Student/Counselor Breakdown
Student Last Name
 Assigned Counselor
A - C Sandy Hernandez
D - H Michael Lewis 
I - N
Brenda Mata
O - R Sabrina Holguin
S - Z
Marylou Gonzalez

Having Trouble? 

For assistance with set-up and/or general questions, students may contact the EOP front desk by any of the below options. 

  1. Messaging the “EOP Front Desk” within Microsoft Teams
  2. Calling our office at (760)-750-4861
  3. Emailing us at eop@csusm.edu 

Helpful Links:

Appointment Instructions

Appointment Scheduler

 Teams Logo

 Microsoft Teams Guide