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Frequently Asked Questions

Move-In / Move-out Related

  • What day is move-in?

    Move-in day at the UVA is Friday, August 24, 2018 and Saturday, August 25, 2018 at The QUAD. Residents will receive more information regarding move-in day, such as roommates and what time to arrive in August. Please see the Housing Checklist for exact dates and deadlines.
  • Should I bring a handcart or do you provide them on move-in day?

    The UVA will be providing push carts for move-in day. There will be a limited amount, so we recommend bringing your own if you have one just in case if there isn't one immediately available when you arrive.
     
    The QUAD will be providing push carts for move-in day. There will be a limited amount, so we recommend bringing your own if you have one just in case if there isn't one immediately available when you arrive.
  • I want to bring my own furniture. Is that allowed?

    UVA does not restrict residents from bringing additional furniture items, however, existing furniture cannot be removed from apartments. If you are bringing additional furniture, make sure you have enough room for all of your belongings. Also, it is encouraged to discuss any furniture purchases or thoughts on bringing additional furniture with your roommates. Remember, you all have to share the space.

    The QUAD does not restrict residents from bringing additional furniture items, however, existing furniture cannot be removed from apartments. If you are bringing additional furniture, make sure you have enough room for all of your belongings. Also, it is encouraged to discuss any furniture purchases or thoughts on bringing additional furniture with your roommates. Remember, you all have to share the space.

  • I can't arrive on move-in day. Is it alright if I move-in on Saturday or Sunday?

    Yes, you can arrive anytime after move-in day. Just email us at uva@csusm.edu or quad@csusm.edu to let us know so we know when to expect you.
  • I haven't received my roommate information yet. What should I do?

    Roommate information is sent out via email to the email address provided during the application process on August 1, 2018 to all residents who have reserved housing. If you've already selected all of your roommates in RoomSync, then you already know who you're living with! Roommate requests are not always guaranteed due to floor plan and gender constrictions.
  • What do I need to bring?

    We have a list of suggested items to bring here, however, it is recommended to speak with all roommates to coordinate who is going to bring what so you don't show up on move-in day with five toasters and three vacuums. Both properties do have the Paw Print printing system, so purchasing and bring a printer is not required. More information on CSUSM's Paw Print printing system can be found here.

Payment & Financial Aid Related 

  • How do the payments work?

    We offer three different payment plans for the license amount: a payment in full, two equal semester payments, and eight equal installments. All of the payment options are based on the total license amount. The first installment for all payment plan options, is due August 1, 2018. The $300 administrative fee does not go towards the first installment, as the administrative fee is a separate processing fee. Residents and guarantors can pay online using their Resident Portal. If payment is not received by the due date or within the five day grace period, the resident will be assessed a late fee of $50 on the 6th of the month.

    If you are paying with the eight equal installments, they are due on the first of August, September, October, November, January, February, March, and April. This is NO payment due in December or May. If you set up automatic reoccurring payments, you will need to adjust your account accordingly to not be charged these months.
  • What if I'm depending on Financial Aid to cover my housing costs?

    CSUSM Housing offers a housing installment extension for the first (August) and fifth (January) installments. Residents who would like an extension can submit the form by clicking here (UVA) or here (QUAD) . Please keep in mind only those who have reserved spaces can complete the form, and any late fees are not waived.

  • How do I know if my Financial Aid will cover the cost of living in Student Housing?

    When determining financial aid eligibility, the student’s cost of attendance is taken into consideration, including tuition and fees, books and supplies, room and board, transportation, and miscellaneous expenses.  All types of awarded financial aid, whether grants, loans or scholarships, may be used to pay for Student Housing costs. Students should keep in mind that tuition and fees owed to the University will be automatically paid first.  Any remaining aid is disbursed to students and may be used by students to make payments to Student Housing.

For Current Residents

  • Can I stay on campus during holiday breaks?

    Yes, housing is apartment style student housing, so students are not required to leave. We ask residents to let their RA's know if they will be staying during Winter Break in case of an emergency.
  • How to get along with your roommate?

    We advise students to talk with each other directly and respectfully.  Mistakes made when communicating can be around leaving notes, texting, or simply staying silent.  If a student has concerns they should bring those to the roommate.  If issues continue students should contact their RA or RD as soon as possible. 

    Here are some tips on how to get along with your roommate from psychcentral.com:

    • Find ways to admire and appreciate this person
    • Assume good will
    • Communicate
    • Communicate about things that interest you
    • Negotiate
    • Have fun with the situation

For Future Residents 


For Parents 

General Questions  

  • Is there parking at the UVA/QUAD?

    All parking is enforced through campus. Residents can park overnight in Lot O and in the parking structure. The price for the general student parking permit for a semester is $338 and for the academic year is $643. You can purchase your parking permit through your MyCSUSM account or at Parking and Commuter Services. You will need your license plate number, along with your make and model of your vehicle at the time of purchase.

    If you are visiting a resident, you will need to purchase a parking permit. The nearest parking machines are located in lots K (the parking lot next to UPD) and N (the parking lot next to the parking structure). The permit costs are: $9 for all day, $6 for four hours, and $4 for 2 hours. For more information, please visit www.csusm.edu/parking.
     
    The QUAD has short term parking along Campus Way for retail and unloading purposes. All other parking is through campus. Residents can park overnight in Lot O and in the parking structure. The price for the general student parking permit for a semester is $338 and for the academic year is $643. You can purchase your parking permit through your MyCSUSM account or at Parking and Commuter Services. You will need your license plate number, along with the make and model of your vehicle at the time of purchase.

    If you are visiting a resident, you will need to purchase a parking permit. The nearest parking machines are located in lots K (the parking lot next to UPD) and N (the parking lot next to the parking structure). The permit costs are: $9 for all day, $6 for four hours, and $4 for 2 hours.

    For more information, please visit www.csusm.edu/parking.
  • Are there meal plans?

    UVA does not provide meal plans, as the apartments have a full kitchen, including a refrigerator, stove/oven, microwave, and dish washer. The closest grocery store, Ralph’s, is a 10 minute walk from UVA. For more information on on-campus dining, please click here.
     
    The QUAD does not provide meal plans, as the apartments have a full kitchen, including a refrigerator, convection oven/microwave, and dish washer. The closest grocery store, Ralph’s, is a 10 minute walk from The QUAD. For more information on on-campus dining, please click here.
  • What will my mailing address be?

    Resident's First and Last Name
    305 Campus View Drive #UNIT
    San Marcos, CA  92078

     
    Residents will receive their unit number on move-in day. If a resident needs to ship something to UVA prior to move-in, they may leave their unit number off of the address. Residents must add their unit number to all mail after move-in day.
     
    Your Name
    200 East Barham Drive #UNIT
    San Marcos, CA  92078

     
    You will receive your unit number on move-in day. You must include your unit number on your mail or any mail/packages may be returned to the sender due to an incomplete address.

    All residents must register for Parcel Pending in order to receive packages. If a resident decides to not register for Parcel Pending, all packages will be returned to the sender. For a video on how Parcel Pending works, please click here.
  • How do I pick my roommates?

    Residents can choose their roommates with RoomSync. RoomSync is an app through Facebook where you can view other residents' profiles and choose one another to live with.Click here to view a video on how it works. Residents must have a Facebook account in order to use the program. If you do not have a Facebook account, you can either create one or you will not be able to choose your roommates. Roommate assignments will be decided by housing staff based on availability. Residents can gain access to RoomSync early by making their payment for the first installment. Please allow 5 business days to receive access, as emails will be sent out weekly. All other residents will receive access to RoomSync by June 9, 2017. The deadline to select roommates is July 15, 2017.
     
    Residents can choose their roommates with RoomSync. RoomSync is an app through Facebook where you can view other residents' profiles and choose one another to live with.Click here to view a video on how it works. Residents must have a Facebook account in order to use the program. If you do not have a Facebook account, you can either create one or you will not be able to choose your roommates. Residents can gain access to RoomSync early by making their payment for the first installment. Please allow 5 business days to receive access, as emails will be sent out weekly. All other residents will receive access by June 9, 2017. The deadline to select roommates is July 15, 2017.

    If a resident decides to not choose their roommates, all remaining roommate assignment will be done randomly based on availability. It is HIGHLY recommended to choose ALL roommates in the apartment and fill all spaces. The student knows themselves better than we do, so it is in the student's best interest to select all roommates.

Have additional questions? Please contact us at
uva@csusm.edu  (760) 750-3711
quad@csusm.edu  (760) 750-3730