Student FAQs

• As a student, what will be the best way to contact the Career Center?
   For students, the best way will be through the Career Center Live Chat. (Please do not ask any personal questions on Live Chat.)
• Will I still be able to submit my resume/cover letter/CV for critique?
  Yes, you can submit them for critique through Handshake which will be returned via email.  Also, you can still make a phone or video call appointment with a Counselor or Career Peer to receive a critique.  Please be sure to email the counselor/career peer your resume/cover letter or CV prior to the appointment. 
• How will mock interview appointments be conducted?
  Mock interviews can be recorded using Big Interview which is an online preparation system to train students for interviews. Mock interview appointments will still be conducted through a phone or video appointment with a counselor. Please add a note for the counselor as to what type of interview you are practicing for. Thus, the counselors can choose questions to better prepare you. 
• How do I change my phone number or email on Handshake?
  You can change your phone number and email through Handshake under your initials, press the tab that says Privacy & Settings. To change your email, please contact us through careers@csusm.edu, to request this change. Please contact us for further assistance 
• How can I submit a resume and/or a cover letter on Handshake to be critiqued?
  Sign into your Handshake account and navigate to the "Resources" section underneath the “communicate” tab on the left-hand side of the page. There is an option to electronically submit through the "Resume/CV/Cover Letter Critique Request" form. 
• How can I make an appointment to meet with a career counselor on Handshake?
  Sign into your Handshake account. Once your logged in, click the “career center” tab, which will navigate you to the “appointments” tab. You will see a tab that says “schedule a new appointment” which will then guide you to choose your desired appointment type.