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Missing Person Policy


The purpose of this policy is to establish procedures for the reporting of missing on-campus residents as required by Higher Education Opportunity Act of 2008.

For purposes of this policy, a student may be considered to be a “missing person” if the person’s absence is contrary to his/her usual pattern of behavior and/or unusual circumstances may have caused the absence.  Individuals having reason to believe that a resident has been missing, he or she should immediately notify CSUSM Police Department (UPD) at (760) 750-4567.  

Missing student reports should be made directly to UPD. However, these reports may also be made to the Housing Office, by calling either UVA at 760 750-3711 or The Quad at 760 750-3730 or the Office of the Dean of Students at 760 750-4935.  If the missing person report is made to staff or organizations other than UPD, said individual(s) or entity must contact UPD immediately.

Contact Procedures  

At the beginning of each occupancy period, Housing will inform students residing on-campus that a parent, guardian or an individual may be identified by the student as a contact person should a student be determined to be missing from campus. This information will be collected when the resident completes the Housing License.  The contact person will be contacted not later than 24 hours after the time the student is determined missing. 

  1. Contact information provided by the student shall be registered confidentially per the Confidential Contact protocol. This information will be accessible only to authorized campus officials and shall not be disclosed except to law enforcement personnel in furtherance of a missing person investigation. 
  2. If the student is under 18 years of age, and not an emancipated individual, UPD or a Housing official or the Dean of Students is required to notify a custodial parent or guardian no more than 24 hours after the student is determined missing in addition to any additional contact person designated by the student.
  3. Within 24 hours of the determination that the student is missing, UPD, a Housing official or the Dean of Students will initiate the Confidential Contact procedures in accordance with the resident’s designation and will also notify local law enforcement.
  4. Housing and Residential Education shall be informed on the progress of any investigation, as much as is legally possible so that it may ensure members of the residential communities are provided with support services which may be necessary (e.g. counseling).

Official Notification Procedures and Investigative Process

  1. Any individual on campus who has information that a resident may be a missing person must notify UPD as soon as possible.
  2. As appropriate the Dean of Students will contact the student’s professors and advisor.
  3. No later than 24 hours after determining that a resident is missing, UPD, a Housing official or the Dean of Students will notify the Confidential Contact (for students 18 and over) and the parent/guardian (for students under the age of 18 and not emancipated) that the resident is believed to be missing.