IITS for Faculty

Quick Help

Helpdesk (default all technology support) primarily provides technical assistance via phone, email, and other online tools.
- Monday - Friday 8am - 5pm
- Call: 760.750.4790 or
- Submit a Ticket Online or
- Initiate Tech Support via Teams Chat
Cougar Courses Help (email)
- Cougar Courses Zoom Virtual Support
Canvas Information
Teams Support Email
- Teams Office Hours (Monday - Thursday 9am-10am)

Technology Loans

Request equipment loans to support your learning (webcams, laptops, etc.)

Meeting recordings in Teams Now Saved on Onedrive and Sharepoint

Your Teams meeting recordings will now be saved on Sharepoint and Onedrive rather than on Stream (like they used to). The recordings play through a new version of Stream. Learn how this change affects your recordings. And visit our Stream guide for more on utilizing this tool.

Reconnecting to Campus Technology

Visit our Reconnect to Campus page for information on common issues related with your technology not being operational for over a year.

IITS will be working hard to support our community's return and respond to all requests for assistance, but given the numerous ongoing projects (e.g. upgrading 60 classrooms), the expected amount of support requests, and the possibility for unexpected challenges, we ask for your patience and good will.

Notices

Prior IITS Alerts & Notices