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Updates

Last update: Monday, May 26 @ 3pm

Faculty/Staff  & Student Technology Loans

CSUSM continues to provide technology loans of laptops and other IT hardware to those who require that technology to learn or work in a virtual environment.  If you require a hardware loan, please email cio@csusm.edu with your request and we will respond to you as quickly as possible.

IITS Help Desk - Scheduled Appointments

The IITS Help Desk continues to primarily provide online technical assistance.  Limited on campus support is provided for scheduled appointments only.  The IITS Help Desk is open strictly by appointment only on Tuesdays and Thursday from 10am to 4pm. Please contact us at cio@csusm.edu should you need to make arrangements to receive equipment from IITS or drop off technology that is no longer needed or damaged and in need of repair/replacement. 

To visit the Help Desk, you may park for a limited time in Craven Circle and enter through the sliding doors at the Kellogg building's entrance. As part of established safety measures, we require that you please wear a mask & gloves. If you are experiencing any symptoms of illness, please do not come to campus and reschedule your appointment.  

Faculty/Staff Technology Purchases

If you are considering purchasing any technology for your home office, please first visit our list of recommended equipment and learn more about the technology purchase request process. 

Recommeded Equipment

 

 

Notices

 Zoom Releases and Features

Plese keep your Zoom version up to date in order to protect your online video conferences.  

  • Click on the user initials icon in the top right corner of the Zoom home screen.
  • Select Check for Updates.
  • Zoom will then automatically check for available updates.
  • If one is available, the screen will pop up with "Update Available".
  • Click Update and the download will begin.
  • Once the download is complete, click Install.
  • Step through the installation process as prompted.

To ensure you do not fall victim to nefarious tactics and unwanted participants, please read our Top 5 Things to Do to Secure your Zoom Meetings.

For those seeking additional video-conferencing options, our campus also offers Microsoft Teams.