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Instructional & Information Technology Services (IITS)

Supporting CSUSM’s enterprise computing infrastructure and services

Service Alerts

Notices:  No current notices.

General Information: Requests for loaner equipment can be directed to our resource mailbox.


Monday - Friday 8:00 am - 5:00 pm
Phone support and remote assistance is available.

IITS Help Desk (in Kellogg 2nd floor) is open by appointment only on Tuesdays and Thursdays between 10 to 4.  Contact regarding assistance.

Support is closed on Saturday, Sunday, & Campus Holidays.

Staff Directory
Kellogg Library 2nd floor

Tech Spotlights

IITS For You — The Focal Point for Technology Support, Training, and Resources

The IITS For You (aka it's for you) website is the focal point of IITS support, training, and resources for faculty, students, and staff, and is great place for anyone in the campus community looking among others for:

  • ongoing training workshops on virtual instruction, remote communications, and other topics
  • guides on important software solutions and services (Cougar Courses, Zoom, Teams, etc.)
  • equipment and support


iits for you page

Check Elevator Status on the Campus App

Through a partnership between Instructional & Information Technology Services, Disability Support Services, and Facilities Development & Management, the campus community can now receive timely app notifications about and check the status of all campus elevators on the campus app, which improves campus accessibility and allows for better campus navigation.

Posted February 2020 


campus app

Engaging Students with the Markstein Hall Video Wall

Few things grab the eye as much as high-quality video content, and that’s why IITS collaborated with the College of Business Administration (COBA) and the Office of Planning, Design, and Construction (PDC) to install a new video wall in Markstein Hall, the second video wall to go up after the one on the second floor of Kellogg Library.

Posted September 2019


 videowall and collaborators

More Spotlight Articles

  • ~98,000

    Phishing emails quarantined - Fall 2018

  • ~40,000

    Qualtrics survey responses collected Fall 2018

  • 15,000+

    Webpages checked for accessibility issues on a twice monthly basis

More Metrics & Measures

Technology has become core to our life experiences, and our daily immersion in technology is continually changing perceived needs and service expectations.

Read more