Innovate

We innovate through the exploration and adaptation of new academic and administrative technologies that meet the needs of our current and future faculty, staff, students, and the needs of a dynamic and evolving campus.

Goal #1 – Ensure An Adaptable And Sustainable Technology Environment

1.1   CSUSM continuously improves, deploying new systems, services, and strategies that improve efficacy and efficiency. 

1.2   CSUSM delivers service excellence, meeting evolving needs and expectations. 

1.3   CSUSM uses resources sustainably, leveraging fiscal and personnel resources through continuous training and adaptation. 

Goal #2 – Develop A Seamless And Personalized Experience For Each Campus Community Member

2.1   CSUSM enables a mobile experience, providing universal access to services and resources.

2.2   CSUSM rethinks processes and services, utilizing technologies that are personalized and paperless to serve the digital world.

2.3   CSUSM fosters student success, adopting accessible systems and services that support retention and timely progress to degree.

Strategic Projects

The following projects are aligned to Goals 1 and 2.   See all projects in the Portfolio Manager.

• #TSP Initiative - Constituent Relationship Management (CRM) – System to track all points of engagement within the university from K-12/Alliance and prospective students, through campus connections, and alumni engagement. 
• #TSP Initiative - Digitalization/Electronic Workflow – CSUSM will use electronic signature tools and strategies to rethink administrative procedures that are native to a digital workforce.
• #TSP Initiative - Mobile App – Continued development of a full featured App that would allow students to perform most common university tasks from their smart phone.
• #TSP Initiative - eOneCard System – Campus ID and retail system with integration to campus food services.  
• #TSP Initiative - Unified Communications System – Deploy targeted and personalized communications systems including personalized web experiences. 
• Evaluate LMS - This project is proposing to look at campus needs and common uses and evaluate if the campus should consider shifting to another LMS product suite.
• eSignature Enterprise Deployment - Facilitating electronic exchanges of contracts and signed documents.
• Housing Door Lock Application Upgrade - Quad and Village Apartments lock database requires an upgrade by Fall 2018.
• H-Drive Migrations to OneDrive - Project to move to OneDrive.  A portion of campus still rely on H-Drives for campus document storage.
• Inspiration Studio Plan  - IITS is investigating opportunities to move forward with AR/VR/Immersive Technology.
• McMahon Upgrades - The McMahon House alterations include adding smart technology throughout the facility. 
• OIE Website & Electronic Communications -  Assist the Office of Inclusive Excellence (OIE) in managing/communicating their diversity strategic plan and related projects. 
• Technology Refresh Program 18/19 - Refresh appointments will continue through February 2018.

• Completed Projects
  • Add wireless to Mangrum field -  IITS will install a new fiber cable to support new wireless infrastructure.
  • Adobe Creative Cloud for Students - Adobe Creative Cloud is available for Staff & Faculty, and will now be available for students.
  • Campus Homepage Redesign - Redesign the campus homepage (www.csusm.edu) to address the needs of students and prospective students, and provide clear navigation for additional audiences.
  • Compellent Storage Replacement - Increase disk storage as needed.
  • Data Center AC Improvements - Configure the Data Center to have only one AC unit running at a time.
  • Kellogg Video Wall - The Library Video Wall will provide information, influence participation and inspire students as they enter the Technology Learning Center.
  • Lab/TRP Funding Strategy - All general fund faculty and staff will receive four-year scheduled replacement equipment via the Technology Refresh Program (TRP).
  • IITS System Metrics - Create a facts and statistics website for the key Information Technology systems that IITS supports.
  • IITS Technology Support Services (TSS) Website Re-Design - A new site will provide one path for students, faculty, and staff to seek support.
  • Information Technology Review (ITR) Process - Improve process for campus units to request purchase review.  Improve ATI review process.
  • IT Service Catalog - Create the online IT Service Catalog for all IITS services.
  • IITS Website Redesign - Redesign the IITS website, trim old pages  and combine associated sites.
  • Mobile App Redesign - IITS and Office of Communications are working together to redesign the campus mobile app to better meet the needs of current students for the Fall 2018 term.
  • MyCSUSM GreyHeller PeopleMobile - GreyHeller PeopleMobile implementation for student self-service.
  • Technology Learning Center (IITS OPEN LAB)- Transformation of the Kellogg 2000 Computer Lab into the new Technology Learning Center (TLC).
  • PeopleSoft PeopleTools Upgrade - CSU will be required to move to PeopleTools version 8.56 before Summer 2019.
  • Quad Wireless Upgrade - Upgrade wireless network for the Quad to continue to provide high capacity network availability.

• Projects On Hold
   

  • Mediasite Upgrade - Install respective Mediasite programs, review permissions, and migrate files to new storage.  This upgrade is on hold  pending further review.