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Fee Refunds

Refund of Fees, including Non-Resident Tuition

Important: It is the student's responsibility to become familiar with all deadlines, policies, and procedures. Only the student dropping their own classes online, prior to the first day of the term, will eliminate owing a debt to the university.

Please note that Extended Learning classes may have different refund schedules. 

How Refunds Are Calculated

In order to receive a full refund (reversal of tuition, nonresident tuition, fees, and any mandatory fee), and not owe any fees to the university, a student must cancel registration or drop all classes prior to the first day of the term, in accordance with the university’s established procedures and deadlines. Only on-time payment or timely withdrawal from all classes will exempt students from owing a debt to the university. 

Starting with the first day of the term, refunds for complete withdrawal or cancellation of registration will be prorated, based upon the date of withdrawal and the percentage of the term that was completed.

Prorated refunds will be processed for a student’s complete withdrawal up to the 60% point of the term. A student who withdraws from the university after the 60% point in the academic period (term), or fails to officially withdraw from the campus, shall not be entitled to any refund of tuition or mandatory fees.

Students are entitled to receive a full refund of tuition and mandatory fees under the following circumstances:

  • The tuition and mandatory fees were assessed or collected in error
  • The course for which the tuition and mandatory fees were assessed or collected was cancelled by the university
  • The university makes a delayed decision that the student was not eligible to enroll in the term for which the fees were assessed and collected, and the delayed decision was not due to incomplete or inaccurate information provided by the student
  • The student was activated for compulsory military service

Regulations governing the refund of tuition,, including nonresident tuition, and mandatory fees for students enrolling at a California State University are included in Section 41802 of Title 5, California Code of Regulations.  For purposes of the refund policy, mandatory fees are defined as campus-specific fees that are required to be paid in order to enroll in state-supported academic programs at the California State University.

IMPORTANT:  To receive a full refund you must drop all courses, online, prior to the first day of the term, or you will owe a debt to the university.

Refunds – Change in Enrollment

Refunds related to changes in your enrollment (withdrawal, cancellation, changing from full-time to part-time status) begins shortly after the add/drop period.

Refunds – Financial Aid Overpayment

Refunds related to financial aid disbursements that result in a credit balance begin shortly after the first disbursement of the term (typically a week prior to the start of the term) and continue throughout the term.

How Refunds Are Paid

If you paid your balance with a credit card, your refund will be returned to the same credit card.

The fastest way to receive your refund is to sign up for direct-deposit. By signing up for direct-deposit, refunds will automatically be paid into your bank account of choice and only takes 1-2 days for processing. 

If not signed up for direct-deposit, and payment was not made by credit card, a refund check will be mailed to the Mailing address a student has on file with the university. Mailed refund checks typically take 5-10 business days for processing. 

Note: Please be sure to update, in your Student Center, any changes to your address or phone numbers to ensure CSUSM can get your refund check delivered in a timely fashion. 

Signing Up For Direct Deposit

For the fastest, most secure method of receiving your refund, students are highly-encouraged to sign up for direct deposit from their Student Center.

To set up direct deposit, an active bank account, with routing and account number, is required:

  1. Log in to MyCSUSM
  2. Access Your Student Center
    student center
  3. Select the "Enroll in Direct Deposit" link
    direct deposit
  4. To protect the safety of all students’ banking information, CSUSM requires multi-factor authentication (MFA) to access the direct deposit update page.  Instructions as to how to register for MFA are provided below, and can also be found on the Technology Support Services multi-authentication factor guide.

How to setup and install DUO (PDF)

Upon clicking on “Enroll in Direct Deposit”, you will see the multi-factor authentication (MFA) page.  If you have already setup MFA, proceed with entering your information to access your direct deposit information.  If this is your first time accessing this page, follow the instructions below:

Step 1:

screenshot of multi-factor authentication setup - accessible PDF linkn above

Step 2:

screenshot of multi-factor authentication setup - accessible PDF linkn above

Step 3:

screenshot of multi-factor authentication setup - accessible PDF linkn above

Step 4:

screenshot of multi-factor authentication setup - accessible PDF linkn above

Step 5: Upon accessing the direct deposit information page, indicate which type of account you are setting up (Checking or Savings), enter your Routing and Account numbers, confirm Account number, and save.

Upon accessing the direct deposit information page, indicate which type of account you are setting up (Checking or Savings), enter your Routing and Account numbers, confirm Account number, and save.