The university and housing staff may not disclose information from a student’s record without first obtaining the written permission of the student. Parents and family members do not have the right to have access to these records unless the student has given written consent for release of such records to them.
We are restricted from sharing information due to the Federal Educational Rights and Privacy Act.
If your student is depending on financial aid to cover their housing cost, they may be eligible to receive an installment extension. Your student can complete the Housing Installment Extension Form, located under Future Residents/Forms and Information. Your student's tuition and housing costs must meet or exceed their award to qualify for an extension.
If your student qualifies for an extension, this will extend the payment deadline for their first and fifth installments. Housing extensions granted for the fall will automatically be granted for the spring, however, late fees will be applied for payments received after January 5th. This does not waive late fees, however, it will prevent a hold being placed on their MyCSUSM account.
When financial aid is dispersed to the student, the funds will first cover any outstanding amount for tuition and fees. If there is a leftover amount, that amount will be sent directly to the student via direct deposit or a physical check (whichever means the student has set up with the financial aid office). When the student receives their funds, then they can make their payment directly to Housing. Payments can be made in their Resident Portal or sent via check or money order to the office.
It is recommended to look to see how much money the student is receiving. If it's not enough to cover both tuition and Housing, please plan ahead to cover Housing costs out-of-pocket.
Financial aid is dispersed once per semester (twice per academic year). Please prioritize the allocation of the funds. For an example, (1st) tuition and fees (2nd) Housing. Any remaining amount can then be used for books and supplies.